Privacy Policy
1. About this policy
Nenoark is an Australian-based business developing an international private investment and operating group. This Privacy Policy explains how personal information is handled in connection with our corporate website, business correspondence and commercial enquiries.
This policy applies to information provided through the website, by email or by telephone, and to information processed by service providers supporting those communications. It does not replace any separate privacy notice that may be provided in connection with a future commercial engagement or a regulated service.
For privacy enquiries, contact contact@nenoark.com.
2. Information we collect
Depending on how you contact us, we may collect:
- Your name, organisation or company, email address, telephone number and country.
- Your selected enquiry category and the information you include in correspondence or a message.
- Other information you choose to provide when discussing a potential business acquisition, commercial opportunity or professional relationship.
- Technical information processed in connection with use of the website, which may include an IP address, browser or device information, access times, requested pages and security or diagnostic logs.
The contact form does not request banking details, identity documents or investment funds. Please do not send sensitive identification documents, payment card details or highly confidential business materials through the general enquiry form unless we have agreed a suitable secure method of transfer.
3. How information is collected
We collect information directly when you submit an enquiry, email or telephone us, or otherwise communicate with Nenoark. We may also receive relevant professional contact information through introductions, referrals or legitimate commercial correspondence. Website hosting and security services may automatically process technical information necessary to operate and protect the site.
The contact form identifies which fields are required. If you do not provide your name, email address, enquiry category or message, we may be unable to process or respond to the enquiry.
4. How we use information
We use personal information where reasonably necessary to:
- Respond to enquiries and maintain business correspondence.
- Assess potential acquisitions, commercial ventures, asset opportunities and professional relationships.
- Arrange meetings and communicate with relevant representatives or advisers.
- Maintain appropriate business records and administer our website and communications.
- Protect the website, detect misuse and address security incidents.
- Meet applicable legal, regulatory or record-keeping obligations.
We may send relevant follow-up correspondence relating to your enquiry. We send promotional or direct-marketing communications only where permitted by applicable law, including applicable consent and unsubscribe requirements. You can ask us to stop sending marketing communications at any time by emailing contact@nenoark.com or using the unsubscribe facility provided in a marketing message.
We do not sell personal information.
5. When we share information
Access to enquiry information may be provided, where reasonably necessary, to Nenoark personnel involved in the enquiry; appropriate business managers; accountants, lawyers and other professional advisers; and technology providers supporting website hosting, security, email or form delivery.
We may disclose relevant information to prospective commercial counterparties or professional partners when appropriate for an enquiry, subject to applicable privacy obligations and reasonable confidentiality safeguards. We may also disclose information where required or authorised by law.
We do not publish private enquiry correspondence on the website.
6. Contact form and third-party services
Nenoark uses the following service providers in connection with the website and enquiries:
- Cloudflare hosts and protects the website.
- Web3Forms processes contact-form submissions and delivers them to Nenoark's business email account.
- Google Workspace provides Nenoark's business email.
When a form is submitted, the information you provide is sent to Web3Forms for processing and delivery. Web3Forms may also process technical and anti-spam information associated with the submission. Enquiries received through the form or by email are received and stored electronically in Nenoark's Google Workspace email account.
If the form service is unavailable, an attempted enquiry will not be represented as successfully delivered; you may instead contact us directly at contact@nenoark.com.
Web3Forms publishes its own privacy information at https://web3forms.com/privacy. Its published policy states that form submissions may be retained by that provider for up to three years, subject to plan terms and earlier deletion. Nenoark's retention of correspondence in its own email systems is addressed separately below.
7. Overseas handling of information
Nenoark's commercial interests and professional relationships are international. Relevant enquiry information may be disclosed to advisers, service providers or commercial counterparties outside Australia when reasonably necessary and lawful. We take appropriate steps to protect personal information when making such disclosures.
Some technology providers may process information internationally. Web3Forms identifies operations in India and infrastructure or subprocessors that may handle data in other locations. The countries involved in particular professional engagements or service-provider arrangements may vary. Where practicable, we will provide further information about relevant overseas recipients and destinations on request or at the point of collection.
8. Website analytics and cookies
The website may generate ordinary technical logs through Cloudflare, which hosts and protects the site. Nenoark does not intend to use advertising-tracking technologies to build advertising profiles of website visitors.
Nenoark may introduce privacy-conscious website analytics to understand visitor numbers, page activity and general geographic traffic trends. Such analytics are not represented by this policy as active unless they have actually been enabled. If analytics or cookies materially change the information collected, Nenoark will update its disclosures and provide any additional notice or choice required by applicable law.
9. Security and retention
We take reasonable steps appropriate to the information and circumstances to protect personal information from misuse, loss, unauthorised access, modification and disclosure. No method of internet transmission or electronic storage can be guaranteed completely secure.
We retain correspondence and related records for as long as reasonably necessary for the purposes described in this policy, including ongoing commercial discussions and applicable legal or record-keeping requirements. When information is no longer required, we take reasonable steps to delete or de-identify it, subject to applicable legal obligations and practical limits concerning backups and third-party systems.
In the event of a data breach, we will assess and respond to it and make notifications where required by applicable law.
10. Access, correction and privacy complaints
You may ask what personal information we hold about you, request access or correction, or raise a concern about our handling of personal information by emailing contact@nenoark.com. We may need to take reasonable steps to verify identity before responding or providing information.
Please explain the nature of your request or complaint so we can investigate and respond within a reasonable period. We aim to respond to privacy complaints within 30 days. Access or correction may be subject to lawful exceptions.
If applicable privacy law covers the matter and you are dissatisfied with our response, you may be entitled to complain to the Office of the Australian Information Commissioner (OAIC): https://www.oaic.gov.au/.
11. Changes to this policy
We may update this policy to reflect changes in our activities, website technologies or legal obligations. The current version and its last-updated date will appear on this page.
12. Contact
Nenoark
Legal entity: Nenoark Pty Ltd | ACN 703 120 450
Email: contact@nenoark.com